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Function of Animal Control

Animal Control has the function of administering the following:

The Animal Control staff are here to help you. Do not hesitate to contact them if you have a concern or question.

Contacting Animal Control

Animal Control can be contacted at:

Physical Address 
Postal Address 
Telephone Numbers
Waimakariri District Council
215 High Street
Rangiora 7400
Waimakariri District Council
Private Bag 1005
Rangiora 7440
Phone: 03 311 8900
Fax: 03 313 4432

Animal Control operates a 24/7 call-out service for dog pick-up and emergency situations only outside of office hours. Office hours are 8.30 am to 5 pm Monday to Friday.

Dog Control

When making a complaint it would be helpful if you could provide as many details as possible, including description of dog, dog owner, dog's address and details of the incident.

    If the incident is not serious you may like to talk to the dog owner first, as they may be able to deal with the problem. Please be patient and tolerant, and remember dogs are part of our community. Remember - some dog owners may not be aware that their dog is creating a problem. 

    Reporting an Incident

    If the dog incident is serious it is important that you call Animal Control immediately. Animal Control needs to know about dogs that pose a threat to any person, stock, poultry, domestic animal or protected wildlife.

    When you make a phone call to the Council's after hours service about an aggressive dog, you will be asked the following questions. Please be prepared to provide as much detail of the incident as possible to assist our service response.

    • The nature of your call (aggressive behaviour of the dog or other issue)
    • What actions is it displaying? (chasing or rushing person in an aggressive manner and the dog is at large in a public area)
    • Is the owner or person in charge of the dog present?
    • Where is the dog now? (street name, house number, nearest intersection, location i.e. Woodend)
    • Is the dog contained?
    • Is anybody injured?
    • Can you describe the dog? (colour, breed, gender, size)
    • Is there a direct threat to the safety of any person, stock, domestic animal, poultry of wildlife?
    • Are you prepared to put what you have seen in a written statement for further follow up action?
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